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Re: [Xen-devel] Fwd: Re: [Xen-users] bugzilla.xensource.com

To: "Ewan Mellor" <ewan@xxxxxxxxxxxxx>
Subject: Re: [Xen-devel] Fwd: Re: [Xen-users] bugzilla.xensource.com
From: "Henning Sprang" <henning_sprang@xxxxxx>
Date: Mon, 29 Jan 2007 15:39:16 +0100
Cc: Xen-devel <xen-devel@xxxxxxxxxxxxxxxxxxx>, Daniele Palumbo <daniele@xxxxxxxxxxxx>
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On 1/25/07, Ewan Mellor <ewan@xxxxxxxxxxxxx> wrote:
Bugzilla is still our official bug-tracking system, and it's certainly a
useful place to keep logs and things like that when tracking a problem.
Unfortunately, it's full of a lot of ancient or just plain useless reports, so
it doesn't get checked as often as you might like.  Also, a number of the
developers simply don't use it, preferring to work from xen-devel.

BTW, when thinking about that this morning, I realized that this is a
problematic sign:  every software developer should consider that it
might be a bad practice to try tracking issues only via email, and
refusing to use an established bug tracking system is refusing quality
management/quality control.

Sure, it needs people for managing the reports, developers fixing
reported bugs, and users/testers to enter new bug reports. If nobody
cares, the system will soon be a dump of old things fixed long ago,
and new things which nobody gonna ever care again.

The fact (as I understad the above message) that many developers don't
read the Xen bugzilla mailing list that posts each new report, and
users are told they should therefore report bugs in two places, is a
sign that a problem is not far away.

If you need help on this, consider me volunteering, and let me know
what there is to do and with whom to coordinate. I will be able to
spend some time each week on checking and sorting and stuff.

Henning

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